Shipping Information

Shipping Information

We work closely with our trusted logistics partners within Singapore and selected International Markets

  1. What are your delivery charges in Singapore?
    Order value SGD S$Shipping CostDelivery Days *
    Below S$ 25.00S$ 4.002-3
    From S$25.01 to S$ 50.00S$ 2.002-3
    Above S$ 50.00Free2-3
    * Days refer to business / working days in Singapore excluding weekends and gazetted holidays
  2. Do you ship overseas and if so to which countries? How much does it cost?

    Due to the disruptions that have arisen as a result of COVID-19, the table below reflects
    current shipping costs and estimated delivery timeframes.

    Order value SGD S$Peninsular (West)
    Malaysia
    Brunei, Hong Kong,
    Indonesia and Taiwan
    Australia, New Zealand,
    Thailand and Vietnam
    Below S$ 50.00S$ 6.00S$ 10.00S$ 15.00
    From S$50.01 to S$ 100.00S$ 4.00S$ 8.00S$ 12.50
    Above S$ 100.00Free ShippingS$ 6.00S$ 10.00
    *Delivery Days6-8 days6-8 Days10-12 Days

    * Days refer to business / working days in each country excluding weekends and gazetted holidays.

  3. Who is responsible for customs clearance and applicable duties if any?

    Our delivery terms are CPT (Carriage Paid To) as per Incoterms 2020 . In other words, we take responsibility for the goods to be shipped without insurance to the country mentioned in the Airway Bill. Our logistics partner will liaise with the Customs Authorities in the destination country and contact the consignee should there be a need.

    In the case of any duty taxes imposed by the customs authority, we are not liable or responsible and request customers to familiarise themselves with the import formalities and let us know if there are any special instructions to facilitate smooth customs clearance.

  4. How do I track my order?

    Once the order is shipped, we will email you the courier tracking info.

  5. What if I have more questions?

    If there are any further questions that you would like to ask, please Contact Us.

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